Privacy Policy

Data Controller Information

RoadFee Navigator acts as the data controller for any personal data processed via this website. We are committed to protecting your privacy and handling your data responsibly.

Data Controller:

RoadFee Navigator

Location:

Austria (remote/online operation)

Contact Email:

[email protected]

Should you have any questions or concerns regarding our privacy practices, please do not hesitate to contact us using the email provided above. We strive to respond to all inquiries promptly and comprehensively.

What Data Do We Collect?

At RoadFee Navigator, we believe in collecting only the data absolutely necessary to provide our services and communicate with our users. Our primary method of data collection is through direct interaction when you choose to reach out to us.

Contact Form Submissions:

When you use our contact form to get in touch, we collect the following information:

1. Your Name: This helps us address you personally and manage your inquiry effectively.
2. Your Email Address: Essential for us to reply to your message and provide the requested information or support.
3. Your Message: The content of your inquiry, which allows us to understand your needs and respond appropriately.

We do not collect any sensitive personal data, nor do we employ any automated decision-making processes based on the data you provide. All data collected via the contact form is explicitly provided by you, with your consent implied by the act of submission.

Cookies and Local Storage

Our website uses a very minimalist approach to cookies and tracking technologies. We do not use traditional tracking cookies that follow your browsing habits across different sites.

You have full control over localStorage through your browser settings. You can clear your browser's data, including localStorage, at any time, though this would reset your cookie consent on our site, potentially causing the banner to reappear.

No Third-Party Analytics or Tracking

Unlike many modern websites, RoadFee Navigator explicitly refrains from using any third-party analytics services (e.g., Google Analytics, Matomo, etc.) or other tracking technologies.

This means:

• We do not share your browsing data with any external companies.
• We do not collect data on your visit duration, pages viewed, or navigation paths for analytical purposes.
• There are no hidden pixels or scripts designed to monitor your behaviour on our site or across the web.

Our focus is purely on providing valuable content about Austrian road fees. We do not require insights into individual user behaviour to achieve this goal, thus ensuring a truly private browsing experience for our visitors.

Data Retention Policy

We retain personal data collected through our contact form only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Specifically:

Contact inquiries (name, email, message) are retained for a period of 12 months from the date of submission.

After this 12-month period, your contact form submissions are securely deleted from our systems. This retention period allows us to adequately address any follow-up questions, resolve potential issues, and maintain a record for internal review purposes, while also ensuring that your data is not kept indefinitely. We review our data retention periods regularly to ensure they remain appropriate and in compliance with current data protection legislation.

Your Data Protection Rights

Under applicable data protection laws, particularly the General Data Protection Regulation (GDPR), you have several important rights concerning your personal data. RoadFee Navigator is committed to upholding these rights:

Right of Access:

You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data in a clear and understandable format.

Right to Rectification:

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure ('Right to be Forgotten'):

You can request the deletion of your personal data when there is no compelling reason for its continued processing, for instance, if the data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

Right to Restriction of Processing:

You have the right to request the restriction of processing of your personal data under certain conditions, such as when you contest the accuracy of the data or when the processing is unlawful.

Right to Data Portability:

You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance from us.

To exercise any of these rights, please contact us directly at [email protected]. We will respond to your request within the legally required timeframe, usually one month, and may ask for verification of your identity to ensure the security of your data.

Contact for Privacy Concerns

Should you have any specific questions, concerns, or requests related to your privacy or the processing of your personal data by RoadFee Navigator, please do not hesitate to contact our dedicated privacy contact point.

For all privacy-related matters, please reach out to:

Email: [email protected]

We are committed to addressing your inquiries promptly and transparently. Your feedback is important to us as we continuously strive to maintain the highest standards of data protection and privacy.